Our Privacy Policy Introduction

At IFA Law Services (Immigration Forms Assistance Law Services), protecting your privacy is central to our obligations to you. We recognize that you’ll be providing us with sensitive personal details and legal documentation as part of the immigration process, and we value your trust in us. This Privacy Policy sets out how we will gather, use, protect, and maintain privacy of information provided when you start using our legal form preparation and assistance services. As a new or returning client, we want you to be informed, have confidence in what we do with your information, how to exercise your rights, and our responsibilities towards your privacy. As such, please take the time to review this policy and do not hesitate to reach out should you have any questions about our actions and your rights.

About IFA Law Services and our Privacy Commitment

IFA Law Services provides professional Immigration Law Form Preparation Service for individuals and families who are navigating through the US immigration process. We conduct our business with a focus on legal ethics, access and service satisfaction. We provide our services either in-person (Coppell, TX office) or virtually in all 50 states. We are a bilingual (English & Spanish) business where our focus is on highly personalized legal consultations and assistance. We are fully committed to protecting the privacy and confidentiality of every individual’s legal and private information. We have determined comprehensive privacy and security procedures for every interaction we have with our customers, from the time the initial consultation is scheduled until your immigration paperwork is filed with the USCIS.

This Privacy Policy Applies to

This Privacy Policy governs all of the information that IFA Law Services collects from our interactions with you in-person, over the phone, by email, via our website and through our appointments and communication tools (including WhatsApp and Instagram links provided in the site footer). It applies to all legal services we provide, including consultation services, U.S. immigration forms preparation and submission, supporting documents legal review, and Ongoing Legal Support. By agreeing to use our services or visit our website you are agreeing to the data practices outlined in this policy.

Information We Collect

As part of our immigration legal services, IFA Law Services may ask you to provide a variety of information, including:

  • Identifying Data: You may be asked to provide names, addresses, dates of birth, passport numbers, social security numbers, and/or other government-issued identification numbers.
  • Contact Data: Email addresses, telephone numbers, mailing addresses, and/or emergency contact information.
  • Immigration and Certain Legal Information: Any information pertaining to your immigration history, visa history, prior filings with USCIS or other immigration agencies and/or the supporting documentation (including copies of personal records such as court records/dockets, tax filings, financial documents, criminal background checks, passports/visa and photographs) required by U.S. immigration authorities.
  • Payment Information: Information we need to secure your payment for our services including billing addresses and purchase transaction details (we do not store credit card full numbers).
  • Technical Data: As you navigate through IFA Law Services, we may collect information specific to your visit such as IP address, browser(s) utilized, device type(s), and/or pattern of site usage (collected through cookies and analytics).
  • Communication: Records that you communicate with us via email, text message, WhatsApp instant message, telephone call or otherwise, including notes regarding consultations.

We will only capture data that is needed to provide IFA Law Services with legal services as required by applicable law or regulation and/or to improve your experience as a client.

How and Why We Use Your Information

  • Preparing and reviewing U.S. immigration forms on your behalf
  • Determining your legal eligibility and available options through a personalized meeting
  • Collecting and reviewing supporting evidence required for your immigration application
  • Communicating with you in a timely manner about appointments, case process, status and legal events
  • Receiving funds and processing of any billing activities
  • Complying with law or responding to requests from government authorities, courts, immigration agencies, or law enforcement persons that compel us to do so
  • Improving our website, services and communications with clients using aggregate anonymous analytics

We do not process your personal information for marketing purposes without your prior consent and we do not sell or lease your personal information to any third party.

Legal Basis for Our Data Processing

  • Contract execution: to provide service based on the terms of your agreement to allow us to perform legal form preparation and legal consultation services you have engaged us to provide
  • Legal compliance: to comply with U.S. immigration requirements, anti-fraud requirements and recordkeeping requirements
  • Consent: for certain communications or where it is required by law, we seek your express consent to process or share your data
  • Legitimate interests: to enhance our service, ensure security and respond to your inquiries in a timely and responsive manner

We are committed to process your data in a transparent, fair and respectful manner.

How We Protect Your Information

  • Secure paper-based files maintained in locked cabinets located in restricted-access areas of our office.
  • Data encryption on all electronic systems including, but not limited to, client records, email correspondence, and scanned documents (data at rest and in-transit).
  • Adoption of secure, password-protected electronic case management software with two-factor authentication for staff access.
  • Regular cybersecurity audits and staff training on data privacy and protection policies.
  • Secure disposal of unnecessary paper-based and electronic files according to regulatory guidelines and ethical requirements.
  • Regular backup of all electronic records to encrypted, offsite storage.

Your data is strictly available only to authorized legal professionals and our staff that need access to provide you with our services. All third party service providers (payment processors, translation of documents by certified interpreters) also contractually agree to protect the confidentiality and integrity of your information.

What We Do to Maintain Confidentiality and Privilege

While IFA Law Services prepares immigration forms and provides related professional legal services, we maintain the strictest confidentiality for our client communications and records. The information you share with us during a legal consultation and throughout the course of this service engagement is protected by the ethical rules of professional conduct. Where applicable, in accordance with the governing laws and professional standards, your information will be safeguarded by the attorney-client privilege. We will never release your information to third parties without your express authorization, unless required to do so for legal compliance reasons or under applicable law.

Disclosures and Sharing of Your Information

  • To the U.S. government or immigration authorities when you have defined us as your representative for purposes of submitting your immigration application and related supporting documentation.
  • To certified translators, fingerprint services or other authorized third parties in strict compliance with your legal service request, and subject to non-disclosure agreements.
  • To our payment house for the secure processing of payments for services.
  • When required by law, regulation, subpoena, court order or other legal process.
  • In the event of a business change (e.g., merger, acquisition or disposition) we will notify you and your information will remain subject to this privacy policy. We will obtain your consent before releasing information we believe is to be your intention to release for any other use.

IFA Law Services neither sells, rents nor trades your personal information.

Our Records Storage and Retention Practices

Your personal and legal information is stored securely, in both electronic and physical form, in the United States. We retain your information only as long as we need it to deliver our services, to administer our business and to fulfill any legal and regulatory requirements. In general, legal files are kept a minimum of seven (7) years from the completion of your case. They are therefore normally destroyed after this time unless we are legally required to keep them for a longer period.

You may request that your records be deleted or returned to you at any time, provided this does not conflict with any legal or ethical requirements we must fulfill with respect to maintaining information. Please direct record requests or any questions regarding our data retention policy to [email protected] or by phone at (214) 267-9228.

Your Choices and Rights

IFA Law Services recognizes your rights in relation to your personal data. You have the right to:

  • Access: Ask for copies of your personal data that we hold at any time.
  • Correction: Ask for changes, correction and/or updating to that data if inaccurate or incomplete.
  • Deletion: Ask for that data to be deleted subject to legal and contractual restrictions to data retention.
  • Restriction: Ask us to limit how we use those data and where we hold such information in certain circumstances.
  • Objection: Object to certain processing, subject to restrictions under law.

To exercise your rights please contact us at [email protected] or (214) 267-9228. We will respond to your request as soon as possible and in accordance with applicable laws.

Cookies and Web Analytics and Privacy

Our site utilizes cookies and other technologies to improve your experience, analyze site traffic, and provide the functionality of our online appointment system. Cookies are small text files stored on your computer that allow us to recognize you and track your preferences. We utilize both session and persistent cookies for:

  • Site functionality and security
  • Store your language choice (Spanish/English)
  • Anonymous analytics to determine site usage information by visitors to our site

You can configure your browser to accept or disallow cookies, or to alert you when cookies are being set. Your choice of disabling cookies may impact the functionality of certain elements of our website. We do not use cookies for any advertising purposes. For more details, please review our Cookie Policy.

Other Third-Party Websites and Services

Our Website and correspondence may contain links for your convenience to third party websites or other online services, including but not limited to WhatsApp and Instagram. We can’t control those third-party websites and/or applications; therefore our Privacy Policy does not apply to those third-party websites and/or applications. Accessing third-party websites and/or applications means you are subject to the terms and conditions and privacy policies of those businesses. We encourage you to review the terms and conditions and privacy policies of any website before you provide any information. IFA Law Services LLC shall have no liability for, and no responsibility or control over, the privacy or security of your information when you provide it to third-party websites or applications.

Privacy in Online and Remote Services

Online and remote legal services are provided by IFA Law Services to make our services more accessible and convenient for clients across Texas and the U.S. All electronic correspondence, online scheduling appointments, and online document transfers are performed through secure and encrypted platforms. We exchange documents through password-protected portals and schedule online consultations through encrypted video conferencing platforms. All communications via the Internet are afforded the same degree of confidentiality promise as our in-person consultations. We regularly assess and update our systems in order to make sure that your information is secure and confidential within the electronic space.

Bilingual Service and Data Privacy

In fulfillment of our pledge to the U.S. immigrant community, IFA Law Services provides legal services in English and Spanish. All privacy safeguards detailed above apply with equal force regardless of the language in which services are rendered. Our staff is trained to discuss privacy rights and practices in a manner that is clearly understandable to you in your preferred language. Any documents or other communications are conveyed with strict confidentiality and security.

Children’s Privacy

IFA Law Services does not knowingly collect, maintain or store personal information from children under age 13 except as necessary in order to process an immigration application with a minor listed as a beneficiary (i.e. family based petition, dependent visa filing). In these situations we collect only that information expressly authorized for collection and handle the information with a higher level of sensitivity and security. If you are the parent or legal guardian of an individual who you believe has supplied us with personally identifiable information and you would like to request that it be deleted from our records, please contact us at [email protected].

International Data Transfers

IFA Law Services is United States-based and processes all client information within the United States. We do not routinely transfer data about clients outside of the United States. In limited and unusual situations when such information may need to be shared with authorized third parties (e.g. translators or certified agencies operating outside of the U.S.), we will take appropriate measures including safeguards and confidentiality agreements to ensure that your privacy is appropriately maintained.

How to Reach Us or Report a Privacy Concern

If you have any inquiries, concerns, or comments about this Privacy Policy or your personal information, please contact us:

  • By email: [email protected]
  • By phone: (214) 267-9228
  • By mail/in person: 8951 Cypress Waters Blvd, Ste 160, Coppell, TX 75019
  • Through WhatsApp or Instagram, using the link located in the footer of our website
  • For urgent privacy concerns with time sensitivity, indicate ‘Privacy Inquiry’ as the subject line in the message so that we may prioritize a reply in an expeditious manner.

Policy Changes, Modifications and Notification

We may make changes to this Privacy Policy from time to time in light of changes in the law, our services, or best practices. All changes will be noted on this page with the date at the top of the policy noting the effective date of such changes. We encourage you to review our Privacy Policy from time to time to ensure that you are aware of how we use and protect your information. Material changes will be sent directly to clients via email or website notification where possible.

Your Consent & Acknowledgment

When you engage IFA Law Services for preparation of legal forms, consultation or related services, you agree to and accept the terms and conditions as set forth in this Privacy Policy. Your privacy is important to us. We are proud to advise you on your legal matters with care, diligence, and confidentiality.

Other Common Privacy Questions

  • Q: Will my information be disclosed to immigration officials against my wishes?
    A: We only disclose your information to government agencies to the extent necessary to submit applications for immigration benefits, and always in accordance with your instructions and the governing law.
  • Q: How do you ensure the security of my information in your online consultations with me?
    A: All online consultations are held through secure, encrypted lines, and your data is kept confidential.
  • Q: Will I be able to obtain a copy of all the records you have on me?
    A: Yes. Please call or write us at [email protected] or (214) 267-9228.
  • Q: What happens to my paperwork once my case is completed?
    A: Your records are securely retained for a minimum of 7 years at which time they will be destroyed unless longer retention is required under applicable law. Prior destruction may also be requested, subject to legal retention requirements.
  • Q: What phone number or email do I use to update my contact information with you?
    A: Please call or write us and we’ll immediately update our records.

Our Commitment to Privacy Continues

Your privacy is a core value at Immigration Forms Assistance Law Services. We routinely assess and enhance our practices and procedures for protecting data to adapt to the ever-changing needs of technology, legal requirements and clients. We appreciate the chance to serve you in your immigration matters and invite you to share your questions or comments regarding our privacy policy. We strive to maintain your confidence and your trust at all times.

Immigration Forms Assistance Law Services is owned by Immigration Forms Assistance Law, LLC (a California limited liability company). As an independent LLC we provide this law firm with casework support under our general contractor agreement. We regularly employ vendors who assist us with our business, including other companies that provide us services for our law firm. While we may use or share certain designated data, we are the owner of all data in the systems we use.

Our Privacy Policy describes the information we collect about you and how it is used. The policy is also available by requesting that we email or “snail mail” a copy directly to you; please call us at 1-380-XXX-XXXX, where your privacy and protection are paramount.

Book Your Free, Confidential Consultation

Your privacy is protected from the moment you open your door to us. To talk about your legal immigration needs in a confidential, supportive setting, book your free initial consultation now. Pay us a visit at 8951 Cypress Waters Blvd, Ste 160, Coppell, TX 75019, or drop us an email at [email protected], or call us at (214) 267-9228. You can also book an appointment online, or on WhatsApp and Instagram through our website. Assess your legal needs and discover the IFA Law Services difference-where finding peace of mind is our priority.